Zid Bus's Terms & Conditions — Complete Guide

Zid Bus (zidbus.com) is an international online gaming platform. These Terms and Conditions constitute a legally binding agreement between Zid Bus and all of its users. By accessing or using the Zid Bus website or app, you confirm that you have read, understood, and agreed to these Terms and Conditions.

You must be at least 18 years of age to use Zid Bus services. Minors are strictly prohibited from opening an account or playing on this platform. Any user found to have registered with a false age will have their account immediately closed and their balance may be forfeited.

• Zid Bus services are to be used for personal entertainment purposes only.
• Each individual may operate one account only.
• Fraudulent activity, use of bots, and system manipulation are strictly prohibited.
• Zid Bus reserves the right to modify, suspend, or discontinue any part of its service at any time.
• These Terms and Conditions have been drawn up in accordance with international gaming laws and licensing guidelines.

When registering on Zid Bus, you must provide accurate and complete information. Incorrect or false details will cause account verification to fail and may result in restricted access to services. Verification of the mobile number and email address provided at registration is mandatory.

Each person is permitted only one account on Zid Bus. If a single individual is found to be operating multiple accounts, all accounts will be closed and all balances and bonuses will be forfeited. This is one of the most important provisions of the Zid Bus Terms and Conditions.

• Keep your account password strictly confidential — do not share it with anyone.
• If you notice any unauthorized access to your account, contact Zid Bus support immediately.
• A copy of your National ID or passport may be required for KYC verification.
• Transferring or selling your account to another person is prohibited.
• To update the name or details provided at registration, please contact support.

Zid Bus supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in BDT. The minimum deposit amount is BDT 100 and the minimum withdrawal amount is BDT 300.

Withdrawal requests are typically processed within 1 to 3 business days. However, Zid Bus reserves the right to temporarily hold a withdrawal if KYC verification is incomplete or if unusual transaction activity is suspected. Funds deposited with Zid Bus do not accrue interest.

• Deposits must be made using only the account holder's own payment method.
• Payments from third-party names or numbers are not accepted and will be returned.
• The maximum daily withdrawal limit is BDT 50,000 — this may be higher for VIP members.
• Bonus wagering requirements must be met before a withdrawal can be made.
• Any transaction-related issues must be reported to support within 24 hours.

Zid Bus offers a range of bonuses — welcome bonuses, deposit bonuses, cashback, and free spins. Each bonus comes with its own terms, which must be read before claiming. As per Zid Bus Terms and Conditions, any abuse of bonuses will result in account closure.

To withdraw bonus winnings, you generally need to meet a 20x to 35x wagering requirement. Restrictions on using bonuses in certain games may apply — see the Promotions page for details.

• A user may not use the same promotion more than once.
• Bonus validity is generally limited to between 7 and 30 days.
• Direct withdrawals from bonus balance are not permitted — wagering must be completed first.
• Zid Bus reserves the right to modify or cancel any bonus offer at any time.
• Collecting bonuses through fake accounts will be treated as fraud.

All game outcomes on Zid Bus are determined by RNG (Random Number Generator) technology. The RTP (Return to Player) percentage for each game is set according to the respective game provider's specifications. Zid Bus does not alter game outcomes in any way.

If a game result is voided due to a technical error, Zid Bus reserves the right to cancel that round and refund the wagered amount. If a game is left incomplete due to a lost internet connection, the server record will be considered final.

• Using any software or technique to manipulate game outcomes is strictly prohibited.
• Colluding dishonestly with other players is strictly prohibited.
• Winnings may be forfeited if a game is played in violation of its rules.
• Zid Bus reserves the right to add new games or remove existing ones at any time.
• Read the rules of each game before you start playing.

Responsible gaming is a top priority at Zid Bus. We believe gaming should be a source of enjoyment — not addiction. In line with Zid Bus Terms and Conditions, we provide every player with the tools they need to stay in control of their gaming.

You can set daily or weekly deposit limits on your account, take a temporary break, or opt for self-exclusion at any time. If you feel you need help, please reach out to the Zid Bus support team.

• If you notice signs of gaming addiction, use the self-exclusion option right away.
• Once self-exclusion is activated, account access will be suspended for up to 6 months.
• Use parental control tools to keep minors away from gaming.
• Never treat gaming as a way to make money — it is entertainment only.

Zid Bus takes the protection of your personal data seriously. We use 256-bit SSL encryption, and your information is never sold or shared with third parties. For full details, please read our Privacy Policy.

• Information collected for account verification is used solely for security purposes.
• Zid Bus will never ask for your password or OTP over the phone or by email.
• Zid Bus may verify any account at any time to prevent suspicious activity.
• To learn about how your data is stored and used Privacy Policy View.

Zid Bus reserves the right to suspend or close any account without notice if a user is found to have violated these Terms and Conditions. Accounts involved in fraud, money laundering, or any other illegal activity will be permanently closed and the relevant authorities will be notified.

• Users may also request account closure themselves by contacting support.
• Any valid balance may be withdrawn before an account is closed.
• Bonus balances will not be refunded if an account is closed due to a rule violation.
• Inactivity fees may apply to accounts that have been inactive for an extended period (over 12 months).

If you have a complaint about Zid Bus services, please contact our customer support team first. We aim to resolve all complaints within 7 business days. If the matter cannot be resolved through support, you may escalate your complaint to the licensing authority.

• When submitting a complaint, please include your account ID, the date, and a detailed description of the issue.
• In the event of a dispute over a game result, Zid Bus server logs will be treated as the definitive evidence.
• Payment disputes must be raised within 30 days.

Zid Bus may update these Terms and Conditions at any time. Users will be notified of significant changes via their registered email or app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.